FAQs
What types of medical equipment do you supply?
We offer a wide range of medical equipment, including diagnostic machines, surgical tools, patient monitoring systems, imaging devices, and more. We provide both brand-new and high-quality refurbished options.
Do you supply medical consumables as well?
Yes, we supply essential medical consumables such as gloves, syringes, wound care products, and other everyday healthcare essentials.
Where are you based, and which regions do you serve?
We are based in Zimbabwe and primarily serve healthcare providers across Africa. However, we are capable of shipping globally upon request.
What is the difference between new and refurbished equipment?
New equipment is factory-fresh and unused. Refurbished equipment has been previously used but is professionally restored to full functionality and thoroughly tested to meet high-performance standards—offering a cost-effective solution without compromising quality.
Do your products come with warrantie
Yes, all our equipment—whether new or refurbished—comes with a warranty to guarantee quality and performance.
Can you help us choose the right equipment for our facility?
Absolutely. Our team offers expert guidance to help you select the most suitable equipment based on your specific needs, budget, and facility requirements.
How do I place an order or request a quote?
You can contact us via our website's contact form, email (sales@platinumislandhealth.com), or phone (+263 24 230 3974 / +263 772 744 028). Simply share your requirements, and we’ll provide a customized quote promptly.
Can you handle large bulk orders for hospitals or government tenders?
Yes, we are equipped to fulfill both small and large-scale orders, including institutional and government contracts.
Do you offer installation and after-sales support?
Yes, we provide installation support, user training, and after-sales service to ensure you get the most out of your equipment.
Didn’t Find the Answer to Your Questions?
Call us directly, send us an email or visit us at our offices.